University Mobilizes Its Maintenance Program

University of Richmond

The University of Richmond streamlined their maintenance and work order process with SchoolDude’s Maintenance-Essentials Pro.

With just under 4,000 students on a 350-acre campus, the University of Richmond’s University Facilities department provides high-quality service to the campus community, operating and maintaining the facilities to enhance the educational mission of the university. The facilities department employs approximately 200 staff members who respond to an average of 75 work order requests per day, every day throughout the calendar year.

In order to roll out a mobile maintenance management program that would increase efficiency and improve the tracking of maintenance and operations tasks, the institution sought out a web-based CMMS with the ability to incorporate tablets in the field.

After reviewing several technology providers, the University of Richmond selected SchoolDude’s MaintenanceEssentials Pro due to the software’s integration capabilities and ease of use. With SchoolDude, the University of Richmond’s technicians can respond to work orders more efficiently and even find information about work orders directly on their tablets.

Since the program kicked off, every technician has received an iPad and SchoolDude conducted a series of trainings to ensure technicians were comfortable with the solution and the new work order process. SchoolDude’s routing rules allow the administrative assistants to proof all online requests and electronically assign them to supervisors, who then electronically route work orders to the appropriate trade technician. Technicians receive their assignments in real-time on their iPads and can complete orders efficiently.

Paul Lozo, the director of Maintenance for the University of Richmond, says, “Now, work orders are paperless and wireless, so the maintenance and operations department can be more productive in the field rather than having to come into the office to access work orders.”

www.schooldude.com

This article originally appeared in the issue of .

Featured

  • University of Kentucky Sees Positive Results from Energy Efficiency Program

    The University of Kentucky in Lexington, Ky., recently announced the results of its Energy Program in Facilities Management, put into place eight years ago, according to a news release. Between the fiscal years of 2017 and 2025, the university’s campus grew by 13.6% while the energy use per square foot dropped by 19.2%.

  • Key Considerations for Office-to-Higher-Education Facility Conversions

    Since the onset of the COVID-19 pandemic, office-to-alternative-use conversions have become a recurring subject of urban development discourse. Office utilization rates across major U.S. cities remain below 50%, with vacancy rates exceeding 27% in San Francisco and 16% in New York. Higher education facilities present programmatic and spatial use cases that align readily with the typical characteristics of commercial office buildings.

  • Three U.S. Universities Install Acre Security Access Control Platform

    Cloud-native physical and digital security solutions company Acre Security recently announced that it has deployed its access control platform at three major universities in the U.S., according to a news release. Acre partnered with Atrium Campus to provide coverage for more than 69,000 students at the University of Virginia (UVA), George Mason University, and Rockhurst University.

  • Zurn Releases New Ductile Iron Frame Trench Drain System

    Zurn Elkay Water Solutions recently released the newest addition to its Train Drench portfolio, the Ductile Iron Frame Trench Drain System, according to a news release. The product is designed for heavy-duty applications like airports, military, universities, and more.

Digital Edition