Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • Photo credit - Chuck Coates

    Florida District Modernizes Central Energy Plants at Two High Schools

    Flagler Schools, a public school district in Flagler County, Fla., recently partnered with Matern Professional Engineering to modernize the central energy plants at two of its high schools, according to a news release. The project is part of a larger, district-wide effort to reduce energy costs and operational expenses.

  • South Carolina District Starts Construction on $50M Middle School Renovation

    The Aiken County Public School District in North Augusta, S.C., recently held a groundbreaking ceremony for the $50-million renovation and expansion of North Augusta Middle School, according to a news release. The project’s funding comes from the 2024 renewal of a one-cent sales tax approved by local voters.

  • Stanford Completes Construction on Graduate School of Education Facility

    Stanford University in Stanford, Calif., recently announced the end of construction on a new home for its Graduate School of Education, according to a news release. The university partnered with McCarthy Building Companies on the 160,000-square-foot project, which involved two major renovations and one new construction effort.

  • Harvard Announces Replacement Facility for Native American Program

    Harvard University in Cambridge, Mass., recently announced that construction will begin this spring on a new home for its Native American Program, according to university news. The 6,500-square-foot, all-electric building will stand three stories and serve as the central hub for the Harvard University Native American Program (HUNAP).