Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • Philadelphia Middle School Facility Earns LEED Gold Certification

    The Alternative Middle Years (AMY) at James Martin Middle School in Philadelphia, Penn., recently received a LEED Gold certification from the U.S. Green Building Council, according to a news release. The School District of Pennsylvania partnered with KSS Architects on the project.

  • GeoCam and UCLA: Modernizing Campus Accessibility Mapping

    In early 2025, UCLA partnered with GeoCam to capture and modernize its pedestrian infrastructure data. The goal was ambitious but clear: to produce a high-accuracy, imagery-backed digital map of every sidewalk, pathway, ramp, and ADA-related feature on UCLA’s 419-acre campus.

  • Johns Hopkins Starts Construction on New Residence Hall, Dining Facility

    The Homewood Campus of Johns Hopkins University in Baltimore, Md., recently began construction on a new residence hall and dining facility, according to university news. The work involves demolishing the existing Alumni Memorial Residence Hall I, which was built in 1923, to make room for the new facility.

  • Building Beyond Simulation: Creating Immersive Ecosystems for Healthcare Education

    Health sciences education is one of the fastest-growing facility types in colleges and universities. The demand for medical, nursing, and allied health professionals is driving the creation and renovation of medical simulation training facilities that provide students with real-world experience through advanced simulation-based learning.