New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • Purdue University

    Purdue Celebrates Grand Opening of Large Esports Facility

    Purdue University has officially opened a new gaming lounge for students training and competing in esports as well as casual gamers. The institution partnered with Dell Technologies to outfit the 2,000-square-foot-space with Alienware gaming equipment.

  • LocknCharge Launches App-Based Smart Locker System

    LocknCharge, a developer of mobile phone charging, storing, security, and technology management solutions, recently launched the new FUYL Enhanced Smart Locker System, according to a news release. The app-based kiosk allows self-serve access to devices while also providing full security and control.

  • Colorado State University Starts Construction on Liberal Arts Building Renovation

    Colorado State University in Fort Collins, Colo., recently began construction on a $137-million renovation project to one of its largest academic buildings, according to local news. Last week, one of the three wings of Clark Hall (“Clark B”) was demolished to clear the way for a ground-up replacement.

  • University of Wisconsin-Milwaukee Debuts New Chemistry Building

    The University of Wisconsin-Milwaukee in Milwaukee, Wis., recently celebrated the grand opening of a new Chemistry Building, according to a news release. The facility measures in at 163,400 square feet, stands four stories, and has the capacity for about 5,000 chemistry and biochemistry students.

Digital Edition