Ask the Expert: Emergency Communications

What Do We Already Have That Can Improve Safety?

• By Jana Rankin
• 05/01/17

More than likely, you have your phone within a few feet of you. This is becoming a critical tool for today’s campuses in keeping students safe. Technology now exists that can send alerts directly to a phone that’s connected to the Wi-Fi, which means students and teachers can stay connected to what’s going on in the event of an emergency.

Mobile devices that are connected on a school’s Wi-Fi are using real-time location system (RTLS) technology, like when you “checkin” somewhere on Facebook. RTLS can track the movement of these devices (and therefore the person in possession of a device) within a facility. When an emergency occurs, this technology can act as a two-way communication tool; first, by letting a mobile user know there’s an incident in progress and giving directions, such as “stay where you are,” and second, by allowing the mobile user to let the school know they’re safe and accounted for during the same incident.

We’re seeing that schools require a robust security posture for students, faculty, staff and visitors. Parents and law enforcement are demanding an advanced level of protection in the event of a threat. Installing this kind of technology is cost-effective because it doesn’t require anything more than a Wi-Fi signal to operate. The software can be uploaded to a security official’s or administrator’s computer or mobile device to allow operability and active monitoring, and a school can provide standard operating procedures for teachers directly on a device to help streamline the process during an emergency. The platform can also be used as a communication tool for routine messages, such as a closure or delay due to weather, helping operations run more smoothly.