Skip to main content
Add as a preferred source on Google

Education Department Activates Emergency Response Contact Center

  • 08/29/17

Washington, D.C.– The U.S. Department of Education today activated its emergency response contact center in response to the devastating impacts of Hurricane Harvey. The Department’s K-12 and Higher Education stakeholders who are seeking informational resources as well as those seeking relief from Department-based administrative requirements should contact the Department toll free at 1-844-348-4082 or by email at [email protected].

The Department of Education’s primary role in natural disasters is to assist school districts and institutions of higher education in their recovery efforts. In addition to internal agency briefings, the Department is participating in daily interagency briefings led by the Department of Homeland Security and FEMA in order to understand the extent of the damage to educational infrastructure and the needs of its education stakeholders in the wake of Harvey. The Department's interagency work will inform and enhance the resources and relief that it will make available to school districts and institutions of higher education as the recovery work begins. In addition to its Federal partners, the Department has reached out to the Texas Education Agency, the Louisiana Department of Education and institutions of higher learning in the impacted areas and will be coordinating its recovery activities through these agencies and institutions. The full extent of the Hurricane’s impact will not be known for some time but we will stay in close contact with our partners. Last week, the Department began contacting more than 200 colleges and universities located in areas likely impacted by Harvey and will provide administrative flexibilities related to federal student aid rules. The Department has also directed federal student loan servicers to provide impacted borrowers flexibility in managing their loan payments during this time. Borrowers can contact their student loan servicer for more information or call 1-800-4FED-AID (1-800-433-3243) to find out their servicer’s contact information.

Featured

  • Montclair State University Debuts New VR Facility

    Montclair State University in Montclair, N.J., recently announced the completion of a new virtual reality learning facility developed in partnership with Dreamscape Learn, according to a news release. The 2,450-square-foot lab space is inside the College of Communication and Media building and will serve students pursuing careers in digital media, virtual reality, and content creation.

  • Phoenix School District Breaks Ground on New Prep Academy

    The Creighton Elementary School District near Phoenix, Ariz., recently broke ground on a campus replacement for Biltmore Preparatory Academy, according to a news release. The new space will allow the school to expand its enrollment by 50 percent for K–8 students and accommodate modern, collaborative learning styles.

  • Cleveland High School Breaks Ground on Modernization

    Portland Public Schools in Portland, Ore., recently announced that construction has begun on a modernization project for Cleveland High School, according to a news release. The existing building will be replaced with a new, 300,000-square-foot facility at the same site.

  • Back-to-School Playground Safety: 7 Common Hazards to Look for After Summer Break

    As summer break comes to an end, school administrators have plenty to prepare before students return. While classrooms, hallways and common areas often receive attention during all the back-to-school preparations, the playground should not be overlooked. Months of weather exposure, storms, and regular wear can leave behind hazards that may not be immediately noticeable.