Skip to main content
Add as a preferred source on Google

Education Department Activates Emergency Response Contact Center

  • 08/29/17

Washington, D.C.– The U.S. Department of Education today activated its emergency response contact center in response to the devastating impacts of Hurricane Harvey. The Department’s K-12 and Higher Education stakeholders who are seeking informational resources as well as those seeking relief from Department-based administrative requirements should contact the Department toll free at 1-844-348-4082 or by email at [email protected].

The Department of Education’s primary role in natural disasters is to assist school districts and institutions of higher education in their recovery efforts. In addition to internal agency briefings, the Department is participating in daily interagency briefings led by the Department of Homeland Security and FEMA in order to understand the extent of the damage to educational infrastructure and the needs of its education stakeholders in the wake of Harvey. The Department's interagency work will inform and enhance the resources and relief that it will make available to school districts and institutions of higher education as the recovery work begins. In addition to its Federal partners, the Department has reached out to the Texas Education Agency, the Louisiana Department of Education and institutions of higher learning in the impacted areas and will be coordinating its recovery activities through these agencies and institutions. The full extent of the Hurricane’s impact will not be known for some time but we will stay in close contact with our partners. Last week, the Department began contacting more than 200 colleges and universities located in areas likely impacted by Harvey and will provide administrative flexibilities related to federal student aid rules. The Department has also directed federal student loan servicers to provide impacted borrowers flexibility in managing their loan payments during this time. Borrowers can contact their student loan servicer for more information or call 1-800-4FED-AID (1-800-433-3243) to find out their servicer’s contact information.

Featured

  • Little Grand Market

    Designing for Belonging: Why Student Wellness Starts with Space

    From walkable site planning to flexible interiors, intentional design choices play a critical role in how students experience comfort, connection, and community.

  • Massachusetts K–12 District Selects Architect for New Junior High

    Swansea Public Schools in Swansea, Mass., recently announced that it has selected Finegold Alexander Architects to design a new junior high school for the district, according to a news release. The firm will create the Feasibility Study and Schematic Design for Joseph Case Junior High School after a lengthy selection process by the Massachusetts School Building Authority (MSBA).

  • University of Tennessee at Chattanooga Launches New Emergency Communications System

    The University of Tennessee at Chattanooga (UTC) recently deployed a new emergency notification and incident management system for its campus, according to a news release. The university partnered with 911Cellular to launch Safe@UTC, a smartphone app allowing university officials to communicate and respond during emergency situations.

  • Rhode Island Boarding School Completes Student Dorm Renovations

    St. George’s School in Middletown, R.I., recently announced the completion of a $26-million renovation project on Arden-Diman-Eccles Dormitory, according to a news release. The school partnered with Voith & Mactavish Architects (VMA) on the new space, which places a new focus on collaborative community spaces open to both boarding students and day students.