Skip to main content
Add as a preferred source on Google

Education Department Activates Emergency Response Contact Center

  • 08/29/17

Washington, D.C.– The U.S. Department of Education today activated its emergency response contact center in response to the devastating impacts of Hurricane Harvey. The Department’s K-12 and Higher Education stakeholders who are seeking informational resources as well as those seeking relief from Department-based administrative requirements should contact the Department toll free at 1-844-348-4082 or by email at [email protected].

The Department of Education’s primary role in natural disasters is to assist school districts and institutions of higher education in their recovery efforts. In addition to internal agency briefings, the Department is participating in daily interagency briefings led by the Department of Homeland Security and FEMA in order to understand the extent of the damage to educational infrastructure and the needs of its education stakeholders in the wake of Harvey. The Department's interagency work will inform and enhance the resources and relief that it will make available to school districts and institutions of higher education as the recovery work begins. In addition to its Federal partners, the Department has reached out to the Texas Education Agency, the Louisiana Department of Education and institutions of higher learning in the impacted areas and will be coordinating its recovery activities through these agencies and institutions. The full extent of the Hurricane’s impact will not be known for some time but we will stay in close contact with our partners. Last week, the Department began contacting more than 200 colleges and universities located in areas likely impacted by Harvey and will provide administrative flexibilities related to federal student aid rules. The Department has also directed federal student loan servicers to provide impacted borrowers flexibility in managing their loan payments during this time. Borrowers can contact their student loan servicer for more information or call 1-800-4FED-AID (1-800-433-3243) to find out their servicer’s contact information.

Featured

  • Colorado School District Breaks Ground on Unified PK–12 Campus

    The Haxtun School District No. Re-2J in Haxtun, Colo., recently announced that ground has been broken on a renovation/addition project that will unite its two schools, Haxtun Elementary and Haxtun Jr/Sr High School, according to a news release.

  • GeoCam and UCLA: Modernizing Campus Accessibility Mapping

    In early 2025, UCLA partnered with GeoCam to capture and modernize its pedestrian infrastructure data. The goal was ambitious but clear: to produce a high-accuracy, imagery-backed digital map of every sidewalk, pathway, ramp, and ADA-related feature on UCLA’s 419-acre campus.

  • Tennessee Middle School Completes Health, Life Safety Renovations

    The Giles County Board of Education in Pulaski, Tenn., recently announced that a series of renovation projects has been completed at Bridgeforth Middle School, according to a news release. The district partnered with Wold Architects & Engineers and Brindley Construction to modernize building systems at one of the district’s oldest schools.

  • Wold Architects & Engineers Announces Acquisition of JJCA

    Wold Architects & Engineers, based in Minneapolis, Minn., recently announced that it has acquired JJCA, an architecture firm based in Nashville, Tenn., according to a press release. JJCA specializes in healthcare and education design; the partnership allows both firms to expand their presence across the country while building on existing strengths.