Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • El Paso District Breaks Ground on New Elementary School

    The Canutillo Independent School District in El Paso, Texas, recently announced that construction has begun on a 119,000-square-foot elementary school, according to a news release. The district partnered with Pfluger Architects, Carl Daniel Architects, and LDCM Solutions on the new Davenport Elementary School, which has an expected completion date of 2027.

  • Spaces4Learning Launches 2026 Education Design Showcase Awards

    Spaces4Learning has opened submissions for the 2026 Education Design Showcase! The awards program launched in 1999 with the goal of celebrating innovative, practical solutions in the planning, design, and construction of K–12 and higher-education facilities. EDS recognizes new developments that help achieve optimal learning environments, as well as the architecture firms that brought the ideas to life.

  • Upcoming University of Alabama Performing Arts Center Hits Construction Milestone

    The University of Alabama in Tuscaloosa, Ala., recently celebrated the topping out of its new Smith Family Center for Performing Arts, according to a news release. The university is partnering with HPM for program and project management on the facility, which broke ground in 2023 and is scheduled for completion in November 2026.

  • Kimball International Releases Curated Design Support Program

    Commercial furnishings company Kimball International recently announced the launch of a new end-to-end design support program, DesignSuite. According to a news release, its goal is to guide architecture & design professionals and dealer partners through the process from vision to specification.