Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • New Jersey Day School Opens New Science & Entrepreneurship Building

    Saddle River Day School (SRDS) in Saddle River, N.J., recently celebrated the grand opening of the new Dr. Kristen Walsh Hall of Science & Entrepreneurship, according to a news release. The school partnered with DIG Architecture on the 32,000 square foot facility, completed on a 17-month construction timeline in time for the beginning of the new school year.

  • Western Kentucky University, Gilbane Announce “Elevate WKU” Partnership

    Western Kentucky University in Bowling Green, Ky., recently announced that it has reached the financial close on a on a public-private partnership (P3) with Gilbane Development, according to a news release.

  • UNH Marks Construction Milestone on Oceanic Exploration Facility

    The University of New Hampshire in Durham, N.H., recently celebrated a major construction milestone with a beam-signing ceremony for the new Center of Excellence for Operational Ocean and Great Lakes Mapping, according to a news release. The facility’s ultimate goal is to support research, training and technical assistance in ocean mapping.

  • California District Opens New Robotics Center

    The Fremont Union High School District (FUHSD) in Cupertino, Calif., recently held a Grand Opening ceremony for a new, district-wide Robotics Center, according to a news release. The 14,500-square-foot facility was designed by Quattrocchi Kwok Architects (QKA); Landmark Constructors served as the builder and Blach Construction as general construction manager.