New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • EPA to Provide $26M in Grants to Protect School, Child Care Drinking Water

    The Environmental Protection Agency (EPA) recently announced that it will award $26 million in grant funding to test and fix lead-contaminated water at U.S. schools and childcare centers, according to local news.

  • Lawrence Group Announces Expansion of Student Housing Studio

    Integrated planning and design firm Lawrence Group recently announced that it has hired Nick Naeger, AIA, as the new Associate Principal / Senior Project Manager at its headquarters in St. Louis, Mo., according to a news release.

  • Dallas ISD Debuts New Peabody Elementary School

    The Dallas Independent School District in Dallas, Texas, recently announced the completion of the new facility for George Peabody Elementary School, according to a news release. The district partnered with Pfluger Architects and REEDER Construction on the 70,807-square-foot replacement campus, which has the capacity for 550 students.

  • Recent University of Pennsylvania Projects Receive LEED Certifications

    The University of Pennsylvania in Philadelphia, Penn., recently announced that three of its recent construction projects have earned LEED certifications, according to university news. The Vagelos Laboratory for Energy Science and Technology (VLEST) received a LEED Platinum certification, Amy Gutmann Hall a LEED Gold, and the OTT Center for Track and Field a LEED silver.

Digital Edition