Editor's Note (The View from Here)
Social Recruitment
- By Shannon O'Connor
- 10/01/19
How important is social media to your
institution as a tool in your student recruitment
toolbox? I expect your answer is “very important.”
People of all ages engage with social media
daily. According to Hootsuite, 69 percent of U.S.
adults use at least one social media site, and the
average American internet user has 7.1 social
media accounts. Across most industries, marketers
use social media platforms like Twitter, Instagram, and Facebook
to promote their businesses. Colleges and universities are doing
so as well, knowing that today’s students (or potential students) are
digital natives and expect to look at schools online before stepping
foot on campus. Social media also allows institutions to easily reach
international candidates, as it carries your message across the globe.
Because social media and its impact are constantly evolving, following
the followers—that is, keeping on top of which of the popular
outlets have the most or growing number of users—is an essential
aspect of where to focus your message for your recruitment efforts. At
the moment, the place to be is Instagram.
There are more than a billion active Instagram users worldwide;
60 percent of those users access the platform every day. According to
Hootsuite, Instagram became the top platform for teenagers in Fall
2018, when it surpassed Snapchat for the first time: 72 percent of U.S.
teens now use Instagram. An active and informative Instagram presence
will involve not only official posts from your Marketing staff, but
will also include content from your students. More than 80 percent of
current higher-ed students report that they regularly use Instagram.
Posts from students provide insight to their peers and potential peers
on your campus, student life, and the surrounding community.
If you aren’t currently integrating a strong social media component
into your recruitment efforts and are seeking inspiration, there
are websites that offer examples of “the best university Instagram
accounts” active today for you to explore. These lists include accounts
from institutions both in and outside of the U.S. Some that make
these lists include (within the U.S.) the University of Michigan, Colorado
State University, Dartmouth College, West Virginia University,
the University of Rochester, and Boston University. Outside of the
U.S., top mentions include the University of Nottingham (England),
Adolfo Ibáñez University (Chile), Sydney University (Australia), and
the University of Alberta (Canada).
Social media is here to stay. Use it to your benefit.