Campus Facilities

Quadient Nearly Doubles Number of Smart Locker Installations in U.S. During 2020

• By Matt Jones
• 03/01/21

Quadient has become the second-largest provider of parcel locker solutions worldwide after it reached 13,000 installation sites and more than 600,000 lockers overall during FY2020. During the first nine months of the fiscal year, which ended on Jan. 31, 2021, the company reported a 78% increase in the number of packages delivered to its smart lockers.

“Consumers, especially in the context of the COVID-19 pandemic, are demanding fast, convenient, and contact-free deliveries,” said Daniel Malouf, chief solution officer for Parcel Locker Solutions at Quadient. “We are especially proud that home improvement retailer Lowe’s selected us in 2020 as its exclusive locker partner to meet their customers’ demand. Our experience in working with retailers globally has helped us to successfully roll out Lowe’s in-store locker pick-up solution as part of the plan to supply its more than 1,700 stores across the U.S.”

Parcel Pending by Quadient smart lockers are intended for sites like “multifamily properties, major retailers, leading universities, corporate campuses and pick-up and drop-off (PUDO) locations,” according to a press release. Quadient also attributed its sales boost to the expansion of multifamily locker solutions into the United Kingdom and, soon, France. Likewise, as part of a partnership with Yamato Transport, the company has begun deploying its Lite model in Japan.

“Following the successful integration of Parcel Pending, already a leader in the U.S. parcel locker market, we have seen impressive growth, particularly in the U.S., where Quadient’s locker installations nearly doubled in 2020, said Quadient CEO Geoffrey Godet. “We continue to efficiently execute on our vision of building large, dense, and open networks of locker stations in targeted countries, relying on patented technology and innovations as well as leveraging operational synergies and sales experience across our international teams.”