Skip to main content
Add as a preferred source on Google

Mail Center Management

  • By Christopher M. O'Brien
  • 11/01/17

The e-commerce boom has changed student buying habits. Many schools are learning how to receive, sort and deliver an exponentially higher number of packages, quickly and accurately, to thousands of students every day. This high volume of incoming packages is the new normal that is straining campus mailing services, increasing operating expenses and overwhelming mail center employees.

Smart mail center managers cope via tracking systems. No more handwritten package-delivery notices. An inbound package tracking system scans packages the second they arrive, prints a barcoded label for the package and generates an email notice for the student recipient. Students receive the email in real time, which encourages fast pickup and reduces the amount of time that packages pile up in your mail center.

An inbound package tracking system also gives you another huge benefit: real-time data. You can see the exact number of packages your mail center receives daily by carrier as well as the amount of time a package sits in your mail center before a student picks it up. Instant data at your fingertips translates into stronger reporting up to management.

Finding packages during the pick-up process gets easier, too. Packages with barcode labels facing out can be stacked to maximize shelf space and can be accessed easily for checkpoints in the process. Plus, barcode tracking reduces the number of lost or missing inbound packages to almost zero.

Grab end-to-end control by automating your inbound parcel management today. Who wins? You. Your mail center staff. And, most importantly, your school’s students.

This article originally appeared in the issue of .

About the Author

Christopher M. O'Brien is executive vice president, Communication and Shipping Solutions, for Neopost USA (www.neopostusa.com). He can be reached at [email protected] or 203/301-3400.

Featured

  • DLR Group Announces New Mid-Atlantic Higher Education Leader

    Integrated design firm DLR Group recently announced that it has promoted Principal Shawn Gaither, AIA, LEED AP, to the role of higher education leader in the Mid-Atlantic, according to a news release. Gaither has served with the firm for more than 20 years, most recently as the national higher education business development leader.

  • Bradley Company Highlights Hygiene Tips for Global Handwashing Day

    In honor of Global Handwashing Day on October 15, commercial washrooms and emergency safety solutions provider Bradley Company recently released the results of its 2026 Healthy Handwashing Survey. The findings indicate simple, practical steps that facilities managers can take to encourage good hygiene on campus.

  • Montclair State University Debuts New VR Facility

    Montclair State University in Montclair, N.J., recently announced the completion of a new virtual reality learning facility developed in partnership with Dreamscape Learn, according to a news release. The 2,450-square-foot lab space is inside the College of Communication and Media building and will serve students pursuing careers in digital media, virtual reality, and content creation.

  • Carnegie Mellon University Receives $3B Gift to Launch New Campus

    Carnegie Mellon University in Pittsburgh, Penn., recently announced that it has received $3 billion—the largest individual gift in higher education history—from Citadel CEO and founder Ken Griffin, according to a news release.