Debriefing Unsuccessful Bidders

The manner in which the competitive bidding process is managed is probably the most significant factor in shaping how the supply base views an institution. So, for the preservation of your institution’s positive image, you should treat the competitive bidding process with care. One facet of the process that is of particular significance is the debriefing procedure.

Debriefing is simply the act of meeting with an unsuccessful bidder to explain why their bid was not deemed to be the most attractive. Debriefing is a fragile process. You want to be as helpful as possible to the unsuccessful bidder, but you also must maintain the confidentiality of other suppliers’ information. Here are guidelines for conducting debriefings:

  • State your debriefing goals in writing, both internally and to the bidder. Goals may include: identifying weaknesses in the bidder’s proposal, demonstrating that the bidder was treated fairly, promoting good relations within the business community, answering the bidder’s questions, and obtaining feedback from the bidder.
  • Provide helpful information. Helpful information includes: strengths of the bidder’s proposal, weaknesses of the bidder’s proposal, and the reasons for not accepting the bidder’s proposal.
  • Protect confidential information. This type of information includes the names and the ranking of other bidders, and the specifics of the other bidders’ proposals (such as price or the dollar amount or percentage difference between the winning proposal and the bidder’s proposal).

Well-done debriefings can reinforce a positive reputation for your institution. By following and expanding upon these guidelines, you can help your institution secure an identity of fairness, integrity and professionalism.

Source: Next Level Purchasing Association (www.nextlevelpurchasing.com)

This article originally appeared in the issue of .

Featured

  • Aims Community College to Build Workforce Innovation Center

    Aims Community College in Greeley, Colo., recently announced that it has broken ground on its new Aims Workforce Innovation Center (AWIC), according to a news release. The facility for workforce development, entrepreneurship, and education has a scheduled opening date of fall 2026.

  • dormitory with green roofs, solar panels, balconies, and labeled architectural annotations

    2025 Residence Hall Design Trends Focus on Sustainability, Flexibility, Community, Technology, and Well-Being

    With the most technically advanced Gen Z (born between 1997 and 2012) at the helm, residence hall design trends for 2025 look to focus on flexible spaces, health and wellness, sustainability, community, and digital technology.

  • Designing School Spaces for A++ Performance

    In recent years, the educational world has gained greater appreciation for the ways a space’s aesthetics, just like its acoustics, can positively impact educational outcomes. Consequently, engineering, designing, and constructing a school environment demands acoustics to be equally an art and a science, requiring architects and designers to see with their ears, while acousticians must hear with their eyes.

  • MiEN Releases White Paper on Community College Space Innovation

    MiEN Company recently released a new white paper called “Designing New Innovative Spaces for Community Colleges” to address the needs of community colleges post-pandemic, according to a news release. The eight-page guide by Dr. Christina Counts, MiEN Company VP of Education and Marketing, covers topics like the enrollment drop that these schools have seen since COVID-19, the roles they play in higher education and local workforces, and five suggested key changes that can improve students’ experiences.

Digital Edition