Add as a preferred source on Google

PNSI Global Alliance Launches New Quality Assurance Certification

  • By Matt Jones
  • 04/02/25

PNSI Global Alliance, a network of technology integrators and service providers, recently introduced a new Quality Assurance Certification (QAC) for AV service and support, according to a press release. The two-day, interactive workshop QAC course is designed for Certified Solution Providers (CSPs) to provide them with the most up-to-date and advanced quality assurance knowledge available. The course’s ultimate goal is to elevate industry standards at large.

The QAC course was tailored for technical field operations, system design, service management, and installation professionals, according to the news release. Topics covered include continual improvement, fostering a mindset of ongoing enhancements to avoid stagnation; best practices implementation, including standards in AV/UCC system design, fabrication, installation, and commissioning; customer satisfaction optimization; and compliance mastery, covering quality checklists, calculations, and measurements.

“At PSNI, we are relentless in our pursuit of making our integrators the strongest in the industry—to the direct benefit of their customers,” said Chris Miller, Executive Director of PSNI. “This new certification is yet another way we are ensuring that every CSP in our network operates at the highest level, delivering unparalleled service and expertise. Through this initiative—guided by renowned expert Jim Maltese—we are standardizing quality efforts across the globe for our enterprise clients.”

The course was created by a committee of leaders from the Association for Quality in Audio-Visual Technology (AQAV) and PSNI’s CSP companies. Course content mixes industry quality principles with real-world applications and examples, drawing from AV9000 quality documentation process core concepts, according to the news release.

“A customer of one CSP is a customer of all, and with this certification, our CSPs gain an edge that no one else has: a globally unified approach to excellence in AV service and support,” Miller said. “Whether in Las Vegas, London, São Paulo, or Singapore, our clients can expect the same elite level of professionalism, knowledge, and execution.”

About the Author

Matt Jones is senior editor of Spaces4Learning. He can be reached at [email protected].

Featured

  • Malibu High School Campus Completes $102M Phase 1 of Construction

    Malibu High School in Malibu, Calif., recently announced that it has completed phase 1 of construction for its new campus, a news release reports. The first phase consisted of developing and modernizing the site of a former elementary school into a new, 70,000-square-foot, two-story facility.

  • Minnesota Middle School Finishes $23.5M Addition and Modernization

    Highland Park Middle School in St. Paul, Minn., recently announced the completion of a $23.5-million addition and remodel project, according to a news release. Saint Paul Public Schools partnered with ATS&R Planners, Architects & Engineers for its design and Kraus-Anderson for its construction.

  • Preparing for the Next Era of Healthcare Education, Innovation

    Across the country, public universities and community colleges are accelerating investments in healthcare education facilities as part of a broader strategy to address workforce shortages, modernize outdated infrastructure, and expand clinical training capacity. These projects, which are often located at the center of campus health and science districts, are no longer limited to traditional classrooms.

  • UCNJ Launches $30M Modernization of Physical Education Center

    The Union College of Union County (UCNJ) in Cranford, N.J., recently broke ground on a new $30-million modernization project for its Physical Education Center (PECK), according to a news release. The college partnered with DIGroup Architecture for the project’s design, transitioning the existing 42,000-square-foot structure into a campus hub for student athletics and campus life.

Digital Edition