Skip to main content
Add as a preferred source on Google

PNSI Global Alliance Launches New Quality Assurance Certification

  • By Matt Jones
  • 04/02/25

PNSI Global Alliance, a network of technology integrators and service providers, recently introduced a new Quality Assurance Certification (QAC) for AV service and support, according to a press release. The two-day, interactive workshop QAC course is designed for Certified Solution Providers (CSPs) to provide them with the most up-to-date and advanced quality assurance knowledge available. The course’s ultimate goal is to elevate industry standards at large.

The QAC course was tailored for technical field operations, system design, service management, and installation professionals, according to the news release. Topics covered include continual improvement, fostering a mindset of ongoing enhancements to avoid stagnation; best practices implementation, including standards in AV/UCC system design, fabrication, installation, and commissioning; customer satisfaction optimization; and compliance mastery, covering quality checklists, calculations, and measurements.

“At PSNI, we are relentless in our pursuit of making our integrators the strongest in the industry—to the direct benefit of their customers,” said Chris Miller, Executive Director of PSNI. “This new certification is yet another way we are ensuring that every CSP in our network operates at the highest level, delivering unparalleled service and expertise. Through this initiative—guided by renowned expert Jim Maltese—we are standardizing quality efforts across the globe for our enterprise clients.”

The course was created by a committee of leaders from the Association for Quality in Audio-Visual Technology (AQAV) and PSNI’s CSP companies. Course content mixes industry quality principles with real-world applications and examples, drawing from AV9000 quality documentation process core concepts, according to the news release.

“A customer of one CSP is a customer of all, and with this certification, our CSPs gain an edge that no one else has: a globally unified approach to excellence in AV service and support,” Miller said. “Whether in Las Vegas, London, São Paulo, or Singapore, our clients can expect the same elite level of professionalism, knowledge, and execution.”

About the Author

Matt Jones is senior editor of Spaces4Learning. He can be reached at [email protected].

Featured

  • Houston-Area High School Receives Best Project Award from ENR

    Tomball West High School near Houston, Texas, recently received a K–12 Education Best Project Award in Engineering News-Record’s 2026 Texas & Southeast Best Projects Awards, according to a press release. The new facility was completed in May and opened its doors to students for the fall 2026 semester.

  • Construction Begins on 100+ Acre K–12 Campus Designed for Lakota Culture

    The Cheyenne River Sioux Tribe (CRST) and the Cheyenne-Eagle Butte School District in Eagle Butte, S.D., recently broke ground on a new K–12 campus that will cover more than 100 acres and serve students and families across 1,600 square miles, according to a news release.

  • Cleveland High School Breaks Ground on Modernization

    Portland Public Schools in Portland, Ore., recently announced that construction has begun on a modernization project for Cleveland High School, according to a news release. The existing building will be replaced with a new, 300,000-square-foot facility at the same site.

  • University of Washington Opens New Broadcast Studio

    The University of Washington in Seattle, Wash., recently announced the opening of Sundodger Studios, a new broadcast, production, and content facility, according to a news release. The university partnered with Anthony James Partners for the design and development of the studio, which will host about 100 live broadcasts and 120 live videoboard shows per year.