Skip to main content
Add as a preferred source on Google

PNSI Global Alliance Launches New Quality Assurance Certification

  • By Matt Jones
  • 04/02/25

PNSI Global Alliance, a network of technology integrators and service providers, recently introduced a new Quality Assurance Certification (QAC) for AV service and support, according to a press release. The two-day, interactive workshop QAC course is designed for Certified Solution Providers (CSPs) to provide them with the most up-to-date and advanced quality assurance knowledge available. The course’s ultimate goal is to elevate industry standards at large.

The QAC course was tailored for technical field operations, system design, service management, and installation professionals, according to the news release. Topics covered include continual improvement, fostering a mindset of ongoing enhancements to avoid stagnation; best practices implementation, including standards in AV/UCC system design, fabrication, installation, and commissioning; customer satisfaction optimization; and compliance mastery, covering quality checklists, calculations, and measurements.

“At PSNI, we are relentless in our pursuit of making our integrators the strongest in the industry—to the direct benefit of their customers,” said Chris Miller, Executive Director of PSNI. “This new certification is yet another way we are ensuring that every CSP in our network operates at the highest level, delivering unparalleled service and expertise. Through this initiative—guided by renowned expert Jim Maltese—we are standardizing quality efforts across the globe for our enterprise clients.”

The course was created by a committee of leaders from the Association for Quality in Audio-Visual Technology (AQAV) and PSNI’s CSP companies. Course content mixes industry quality principles with real-world applications and examples, drawing from AV9000 quality documentation process core concepts, according to the news release.

“A customer of one CSP is a customer of all, and with this certification, our CSPs gain an edge that no one else has: a globally unified approach to excellence in AV service and support,” Miller said. “Whether in Las Vegas, London, São Paulo, or Singapore, our clients can expect the same elite level of professionalism, knowledge, and execution.”

About the Author

Matt Jones is senior editor of Spaces4Learning. He can be reached at [email protected].

Featured

  • UT System Approves First Funds for New Campus

    The University of Texas System Board of Regents recently approved funds to build the first facility of a new campus in far west Fort Worth, Texas, according to university news. UTA West will serve as a branch of the University of Texas at Arlington and is scheduled to open in fall 2028.

  • El Paso District Breaks Ground on New Elementary School

    The Canutillo Independent School District in El Paso, Texas, recently announced that construction has begun on a 119,000-square-foot elementary school, according to a news release. The district partnered with Pfluger Architects, Carl Daniel Architects, and LDCM Solutions on the new Davenport Elementary School, which has an expected completion date of 2027.

  • South Carolina District Starts Construction on $50M Middle School Renovation

    The Aiken County Public School District in North Augusta, S.C., recently held a groundbreaking ceremony for the $50-million renovation and expansion of North Augusta Middle School, according to a news release. The project’s funding comes from the 2024 renewal of a one-cent sales tax approved by local voters.

  • T&T Construction Management Group Completes Pasco High School Expansion

    Pasco High School in Dade City, Fla., recently announced that it has completed an expansion project in partnership with T&T Construction Management Group, Inc., Harvard Jolly Architecture, and Williams Company.