PNSI Global Alliance Launches New Quality Assurance Certification

  • By Matt Jones
  • 04/02/25

PNSI Global Alliance, a network of technology integrators and service providers, recently introduced a new Quality Assurance Certification (QAC) for AV service and support, according to a press release. The two-day, interactive workshop QAC course is designed for Certified Solution Providers (CSPs) to provide them with the most up-to-date and advanced quality assurance knowledge available. The course’s ultimate goal is to elevate industry standards at large.

The QAC course was tailored for technical field operations, system design, service management, and installation professionals, according to the news release. Topics covered include continual improvement, fostering a mindset of ongoing enhancements to avoid stagnation; best practices implementation, including standards in AV/UCC system design, fabrication, installation, and commissioning; customer satisfaction optimization; and compliance mastery, covering quality checklists, calculations, and measurements.

“At PSNI, we are relentless in our pursuit of making our integrators the strongest in the industry—to the direct benefit of their customers,” said Chris Miller, Executive Director of PSNI. “This new certification is yet another way we are ensuring that every CSP in our network operates at the highest level, delivering unparalleled service and expertise. Through this initiative—guided by renowned expert Jim Maltese—we are standardizing quality efforts across the globe for our enterprise clients.”

The course was created by a committee of leaders from the Association for Quality in Audio-Visual Technology (AQAV) and PSNI’s CSP companies. Course content mixes industry quality principles with real-world applications and examples, drawing from AV9000 quality documentation process core concepts, according to the news release.

“A customer of one CSP is a customer of all, and with this certification, our CSPs gain an edge that no one else has: a globally unified approach to excellence in AV service and support,” Miller said. “Whether in Las Vegas, London, São Paulo, or Singapore, our clients can expect the same elite level of professionalism, knowledge, and execution.”

About the Author

Matt Jones is senior editor of Spaces4Learning. He can be reached at mjones@1105media.com.

Featured

  • VLK Architects Receives Caudill Award for Texas Learning Center

    VLK Architects recently received the Caudill Award for its work on the Dr. Jim F. Chadwell Administration Building and Discovery Lab Learning Center for Eagle Mountain-Saginaw ISD in Fort Worth, Texas, according to a news release. The award is the highest honor from the Texas Association of School Administrators (TASA) / Texas Association of School Boards (TASB) Exhibit of School Architecture yearly competition.

  • Boosting Student Wellness and Safety Through Indoor-Outdoor School Spaces

    Engaging students through facilities designed for indoor and outdoor learning and activities reflects a growing awareness of how children learn and thrive, with educators recognizing the importance of getting outside and disconnecting from technology. And, as today’s youth grapple with the urgent mental health crisis of increased anxiety and loneliness fueled by both the pandemic and technology, along with a related crisis in youth physical health, the wellness benefits of getting outside have never been so palpable.

  • Illinois Elementary School Breaks Ground on Campus Expansion

    Heather Hill Elementary School, part of Flossmoor School District 161 in Palatine, Ill., recently broke ground on a new addition to the school focused on student support and security, according to a news release. The district partnered with Wold Architects & Engineers for the expansion as part of a longer-term facility planning and modernization initiative.

  • Greenheck Launches New Series of Rooftop Units

    Air movement, control, and conditioning solutions provider Greenheck recently launched a new line of rooftop units that merge the conveniences of traditional rooftop ventilators and dedicated outdoor air systems, according to a news release. The Model RT controls temperature and humidity for indoor comfort.