Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • University of Kentucky Receives $150M Gift Toward New Arts District

    The University of Kentucky’s Board of Trustees recently received a $150-million gift from The Bill Gatton Foundation, according to a university news release, to build a new arts district on the campus in Lexington, Ky. The new district will feature a new College of Fine Arts building and a multi-hundred-seat theater, among other amenities.

  • Three U.S. Universities Install Acre Security Access Control Platform

    Cloud-native physical and digital security solutions company Acre Security recently announced that it has deployed its access control platform at three major universities in the U.S., according to a news release. Acre partnered with Atrium Campus to provide coverage for more than 69,000 students at the University of Virginia (UVA), George Mason University, and Rockhurst University.

  • Geometric abstract school illustration

    How Design Shapes Learning and Success

    Can the color of a wall, the curve of a chair, or the hum of fluorescent lights really affect how a student learns? More schools are beginning to think so.

  • Armstrong World Industries Acquires Geometrik

    Armstrong World Industries, designer and manufacturer of interior and exterior architectural applications like ceilings, walls, and metal solutions, recently announced its acquisition of Canada-based Geometrik, according to a news release. The British Columbian Geometrik specializes in designing and manufacturing wood acoustical and wall systems.

Digital Edition