Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • UTampa Breaks Ground on STEM Academic Facility

    The University of Tampa in Tampa, Fla., recently broke ground on one of its largest academic facilities ever, according to a news release. The Dickey Science Innovation Center will measure 153,000 square feet and has a scheduled completion date of fall 2028.

  • Rhode Island Boarding School Completes Student Dorm Renovations

    St. George’s School in Middletown, R.I., recently announced the completion of a $26-million renovation project on Arden-Diman-Eccles Dormitory, according to a news release. The school partnered with Voith & Mactavish Architects (VMA) on the new space, which places a new focus on collaborative community spaces open to both boarding students and day students.

  • Philadelphia Middle School Facility Earns LEED Gold Certification

    The Alternative Middle Years (AMY) at James Martin Middle School in Philadelphia, Penn., recently received a LEED Gold certification from the U.S. Green Building Council, according to a news release. The School District of Pennsylvania partnered with KSS Architects on the project.

  • FGCU Breaks Ground on New Health Sciences Building

    Florida Gulf Coast University (FGCU) has launched construction on a major new academic facility that leaders say will reshape healthcare education in Southwest Florida for decades to come, according to university news.