Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • Phoenix School District Breaks Ground on New Prep Academy

    The Creighton Elementary School District near Phoenix, Ariz., recently broke ground on a campus replacement for Biltmore Preparatory Academy, according to a news release. The new space will allow the school to expand its enrollment by 50 percent for K–8 students and accommodate modern, collaborative learning styles.

  • UCF Modernizes College of Hospitality Management

    The University of Central Florida in Orlando, Fla., recently completed a major renovation effort for the Rosen College of Hospitality Management, according to a news release. The project modernized 77,600 square feet worth of academic classrooms, teaching labs, and collaborative spaces to support both students and faculty.

  • Spaces4Learning Launches 2026 Facilities and Construction Brief Survey

    Spaces4Learning recently launched the 2026 Facilities and Construction Brief Survey, which collects data on the previous year’s K–12 and higher education construction projects nationwide.

  • UPenn Announces Completion of New Veterinary Education Facility

    The University of Pennsylvania in Philadelphia, Penn., recently finished construction on an 11,800-square-foot veterinary education building, according to a news release. The Gail P. Riepe Center for Advanced Veterinary Education is the first dedicated classroom facility at the New Bolton Center, a large-animal hospital and campus about 35 miles west of the campus proper.