Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • Indiana University Launches Capital Campus in D.C.

    Indiana University recently held a ribbon-cutting ceremony for the new IU Capital Campus in Washington, D.C., according to university news. The eight-story facility will provide a central hub for the university’s existing programs and business operations based in D.C., uniting them under one roof and providing the opportunity to expand.

  • S4L Announces 2026 Education Design Showcase Winners

    Spaces4Learning is thrilled to announce the winners of the 2026 Education Design Showcase! Now in its 27th year, the annual awards program honors innovative solutions in planning, design, architecture, and construction across K–12 and higher education.

  • Campus Safety Requires Using Every Resource Available

    Across the U.S., school and campus leaders are facing a security landscape that has changed dramatically over the past decade. Incidents on school property have increased in recent years, with several consecutive years setting record totals. According to analysis of data by CNN, dozens of shootings now occur on school grounds annually across K-12 and higher education environments.

  • Phoenix School District Breaks Ground on New Prep Academy

    The Creighton Elementary School District near Phoenix, Ariz., recently broke ground on a campus replacement for Biltmore Preparatory Academy, according to a news release. The new space will allow the school to expand its enrollment by 50 percent for K–8 students and accommodate modern, collaborative learning styles.