New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • PNSI Global Alliance Launches New Quality Assurance Certification

    PNSI Global Alliance, a network of technology integrators and service providers, recently introduced a new Quality Assurance Certification (QAC) for AV service and support, according to a press release. The two-day, interactive workshop QAC course is designed for Certified Solution Providers (CSPs) to provide them with the most up-to-date and advanced quality assurance knowledge available.

  • Springfield Breaks Ground on $53.7M Pipkin Middle School Rebuild

    Construction is underway on a new, state-of-the-art Pipkin Middle School in Springfield, Mo., a major step in Springfield Public Schools’ (SPS) long-term facility improvement plan, according to local news. The $53.7-million project officially broke ground in early June, following years of planning and community input aimed at modernizing aging infrastructure and addressing student capacity concerns.

  • Texas District Breaks Ground on New Elementary School

    The Splendora Independent School District (SISD) in Splendora, Texas, recently broke ground on a replacement facility for Greenleaf Elementary School, according to a news release. The district partnered with planning, engineering and program management firm Lockwood, Andrews & Newnam, Inc. (LAN) for the project.

  • Designing Learning Spaces that Support Student Mental Health and Wellness

    In today’s education landscape, schools are more than just centers for learning; they are integral to the holistic development and well-being of students. The global pandemic underscored the importance of addressing mental health in schools, as productivity dropped, stress levels rose and students faced challenges managing emotions.

Digital Edition