Skip to main content
Add as a preferred source on Google

New Smart Glasses Offer Real-Time Collaboration for Faster Repairs

  • By Yvonne Marquez
  • 09/20/19

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.  

Global technology company, Epson debuted the Moverio Assist, a new augmented reality headset that lets field technicians and remote experts collaborate in real-time to accelerate repairs and complete tasks.

In conjunction with their app, Moverio Assist uses smart glasses with Si-OLED display technology that allows field technicians to view instructions, photos, PDFS, and videos, while communicating with remote company experts in real-time — and while hands-free. The Moverio BT-300 and BT-350 ANSI smart glasses have built-in cameras to show what field technicians are viewing so experts can help them complete the tasks. In addition, the Moverio BT-350 ANSI model includes indoor and outdoor safety shields that meet ANSI Z87.1 safety certification requirements.

Enotech, Inc., an environmental product, systems and services company, adopted Moverio for its troubleshooting, site walk-throughs and service calls, which yielded good results.

“Previously, phone conversations with field teams would sometimes stretch into hours — this has practically been eliminated by using Moverio Assist,” Jason Lalli, vice president of Encotech, Inc. said in a press release. “We have tried handheld screens in the past but having two hands available for work is game-changing for us. Jobs and support that might have taken entire days can be done in hours or minutes, and we can focus on revenue generation while keeping our customers happy.”

The Moverio Assist is available with monthly subscription plans based on minutes starting at $40 a month per pair of smart glasses.

For additional information, visit epson.com/moverioassist.

About the Author

Yvonne Marquez is senior editor of Spaces4Learning. She can be reached at [email protected].

Featured

  • Countway Library at Harvard Medical School

    From Shadows to Sanctuary: The Transformation of Light at Countway Library

    The renovation of Countway Library at Harvard Medical School demonstrates how biophilic design and advanced lighting strategies transformed a formerly dark, insular space into a vibrant, welcoming hub that supports wellness, learning, and community engagement.

  • Indiana Wesleyan University Schedules Grand Opening for New Welcome Center

    Indiana Wesleyan University recently announced that it will soon open a new Welcome Center on its campus in Marion, Ind., according to a news release. The facility will serve as the home base for prospective students and their families to learn more about the university and student life there. A ribbon-cutting ceremony is scheduled for February 19.

  • Massachusetts K–12 District Selects Architect for New Junior High

    Swansea Public Schools in Swansea, Mass., recently announced that it has selected Finegold Alexander Architects to design a new junior high school for the district, according to a news release. The firm will create the Feasibility Study and Schematic Design for Joseph Case Junior High School after a lengthy selection process by the Massachusetts School Building Authority (MSBA).

  • Photo credit - Chuck Coates

    Florida District Modernizes Central Energy Plants at Two High Schools

    Flagler Schools, a public school district in Flagler County, Fla., recently partnered with Matern Professional Engineering to modernize the central energy plants at two of its high schools, according to a news release. The project is part of a larger, district-wide effort to reduce energy costs and operational expenses.