Business and Facilities Management


The President and Advancement

Advancement success depends on being an effective CEO.

Sending First-Years Away

Want sophomores to stay? Send them away as freshmen.

Advancing the Achievers

An innovative program allows motivated high school students to get a head start on their college careers.

Today's Dollars

The Student as Customer

You don’t need to call your students ‘customers,’ but you do need to treat them that way.

Higher-Ed Marketing and the Disadvantaged Student

Higher education marketing encourages some students to make decisions that don’t match their goals, aptitudes and finances.

The For-Profit Conundrum

The For-Profit Conundrum

For-profit schools have been in the spotlight lately and the news hasn't all been good, yet the University of Phoenix remains a bright spot. How do they do it and what can they teach other schools — even the nonprofit ones?

Smart Business: Serving the Nontraditional Student

College and universities should carefully consider their business plans to achieve successful results for today's nontraditional student population.

Opening Doors

taking control of shippin costs

You Better Shop Around

It's time to take control of what you are spending on shipping costs. Since 2006, Baltimore County Public Schools (BCPS) has saved our taxpayers over $1 million negotiating our own transportation contracts.

Is Image Everything?

Build and manage a strong image for your institution.

Student Loans

Student Debt Buyback Program

Rewarding students for staying the course.

Universities and the Public Good

As the value of a college education is questioned from various quarters, we must broker a resolution to how American higher education creates a system that is flexible enough to address workforce preparation as a common policy goal.

Adult Student Challenges

New York's Nyack College has a plan in place to retain adult students.

Building a Better Campus

While increased enrollment is widely regarded as a positive development, understanding ways to manage the influx of additional students, providing a high-quality educational experience, meeting academic goals, and staying within budget requires administrators and architects to minimize new construction and maximize existing space.

The President and Institutional Branding

The congested college and university marketplace means that every presidential communication must further institutional branding and messaging. Contemporary presidents are the public “face” of the institution, and competition for audiences’ attention has never been fiercer.

Reexamining Your Institution's Web Presence

In an age when digital has become such a key channel, the colleges and universities that embrace this concept will outpace those that don’t. It’s not a financial question anymore, a bifurcation of the haves and have-nots; it’s more of a mindset issue. While having the vast resources of a major institution certainly helps, it doesn’t matter how much money you throw at a website project if it’s not seen as the central hub of your overall communication efforts. And if it isn’t used as a chance to engage an inclusive set of stakeholders from across campus, it’s a huge opportunity missed.