You don’t need to call your students ‘customers,’ but you do need to treat them that way.
Spring preventive maintenance is so much more than crossing items off a checklist. Here, three facility managers share their perspectives on delivering preventive maintenance excellence.
In a world dominated by smartphones and Google, students are relying on a new host of tools to find the answers to some of life’s biggest questions.
Higher education marketing encourages some students to make decisions that don’t match their goals, aptitudes and finances.
After a recent fire sprinkler activation on a food-service line, there was a review of what caused the sprinkler to activate. The activation was not due to a fire or a problem with the sprinkler head. It was determined that the sprinkler activated due to misplaced equipment under the hood.
For-profit schools have been in the spotlight lately and the news hasn't all been good, yet the University of Phoenix remains a bright spot. How do they do it and what can they teach other schools — even the nonprofit ones?
College and universities should carefully consider their business plans to achieve successful results for today's nontraditional student population.